Customer Service

Do you have a question or would you like more information about our SIM-only comparisons and offers? Below, you will find the contact options for our customer service and our frequently asked questions.

Contact Information

Ask us your question directly by sending an email to info@simslim.nl. We do our best to respond to your inquiry within 1-2 business days.

Customer Service of SIM-Only Providers

• Ben
  Website: ben.nl
  Customer service phone: 0800–0100 (free)
  Email: service@ben.nl



• Budget Mobiel
  Website: budgetmobiel.nl
  Customer service phone: 0800–0777 (free)
  Email: info@budgetmobiel.nl



• Hollandsnieuwe
  Website: hollandsnieuwe.nl
  Customer service phone (customers): 1200 (free, available from your hollandsnieuwe mobile number)
  Customer service phone (non-customers): 0900–0324
  Email: klantenservice@hollandsnieuwe.nl



• KPN
  Website: kpn.com
  Customer service phone: 0800–0400 (free)
  Email: klantenservice@kpn.com



• Lebara
  Website: lebara.nl
  Customer service phone: 0800–0111 (free)
  Email: klantenservice@lebara.nl



• Lyca Mobile
  Website: lycamobile.nl
  Customer service phone: 0800–1234 (free)
  Email: support@lycamobile.nl



• Odido
  Website: odido.nl
  Customer service phone: 0800–0543 (free)
  Email: klantenservice@odido.nl



• Simpel
  Website: simpel.nl
  Customer service email: klantenservice@service.simpel.nl
  Customer service phone: 0800–2222 (free; check the website)



• Vodafone
  Website: vodafone.nl
  Customer service phone: 0800–1353 (free)
  Email: klantenservice@vodafone.nl



• Youfone
  Website: youfone.nl
  Customer service phone: 0800–0200 (free; check the website for current hours and numbers)
  Email: service@youfone.nl

Frequently Asked Questions

Has your question already been asked? We have compiled all frequently asked questions about SIM-only subscriptions into a convenient overview. Check out our FAQ below to see if your question and answer are listed!

What is a SIM-only subscription?

A SIM-only subscription is a mobile phone plan where you only receive a SIM card and associated services. With a SIM-only subscription, you do not receive a new smartphone.

How does signing up for a SIM-only subscription work?

Simslim.nl collaborates with various partners to provide you with an overview of the best SIM-only subscriptions. Through our comparison tool, you are directly referred to the website of the relevant provider to complete your subscription.

Which providers do you work with?

A list of providers can be found on our providers page. We work with providers such as Simyo, Ben, Youfone, T-Mobile, Vodafone, Budget Mobiel, KPN, LycaMobile, and Lebara.

Where can I find the cheapest SIM-only deal?

The best and cheapest deal depends on your personal preferences. Use our handy comparison tool, set your preferences, and discover all affordable SIM-only subscriptions!

SIM-only subscription or a subscription with a phone?

With a SIM-only subscription, you only receive a SIM card and phone plan. If needed, you purchase a new smartphone separately. Generally, SIM-only subscriptions are cheaper because you are not also paying for a device.